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Changing the L'Etape Slovenia jersey: important information and instructions

Incorrect jersey size? Complete the exchange application form by Oct 15th, 2022

Thank you everyone who joined us at the premiere of L'Etape Slovenia and created an unforgettable event together with us. Also a big thank you for your patience to everyone who received a jersey in the wrong size. This is our collective bittersweet challenge to solve, ever since we realized that the sizes of the cycling jerseys did not match the sizes listed in the official jersey manufacturer Ale's chart.

A call to exchange jerseys for all those who received inappropriate sizes

In this way, we will be able to exchange jerseys for all those who received inappropriate sizes - mostly too small. We have re-aligned the size chart together with the jersey manufacturer, so please take measures of yourselves once again and order a replacement jersey in the size that matches the chart in this newsletter.

Instructions for changing the jersey

Carefully read the present instructions for changing the jersey and strictly follow everything stated. It will be possible to exchange jerseys at four locations, where it was also possible to pick up starting numbers before the event, namely:

  1. Hervis City Park Ljubljana,
  2. Hervis Kranj,
  3. Hervis Europark Maribor and
  4. Hervis Novo Mesto.

The dates and times of collection will be announced later.

Not living in Slovenia?

To all participants from abroad, we will send the jersey by mail after receiving the wrong size jersey to the address:

Sport Media Focus d.o.o.
Fajfarjeva ulica 33
1000 Ljubljana
EU - Slovenia

Jersey Change Process - Follow all the steps below

  1. Complete the application form accurately: L'Etape prijavnica za menjavo dresa/L'Etape jersey swap application.
     
  2. Warning: All of you who have not received the jersey yet, please enter 0 in the "Ordered jersey size" window. (If you think the size you ordered is too small, you can exchange it for another one according to the size chart below).
     
  3. You will receive a confirmation e-mail about the successful submission of the request to the e-mail address provided in the application form for changing the jersey. If you did not receive the e-mail, please also check your unwanted e-mails: e.g.: spam, trash, unsolicited messages. If the email is nowhere in your inbox, please contact us at: info@letape.si.
     
  4. The jersey exchange form will be open from October 8 to October 15, 2022 exclusive. After this date, it will no longer be possible to claim a jersey change.
     
  5. Jersey exchange is not possible without a previously completed L'Etape jersey exchange application form.
     
  6. The replacement jersey must be in the original packaging and must still have the original tag attached. If these two conditions are not met, changing the jersey is not possible. If you may have received a jersey without a bag in your registration bag, please contact us at: info@letape.si
     
  7. Further changes of jerseys by the organizer are no longer possible.
     
  8. Collection of the new jersey will be possible at the previously mentioned locations: Hervis City Park Ljubljana, Hervis Kranj, Hervis Europark Maribor, Hervis Novo Mesto. When picking up the jerseys, you will have to return the old jersey in the original packaging and with the label and present an ID.
     
  9. Pick-up at the selected Hervis branch will only be possible on a specific day and at a specific time, which will be communicated in time.
     
  10. Foreigners will receive their new correct-sized jersey by post when the organizer receives the old jersey in the original packaging and with a label to the address:
    • Sport Media Focus d.o.o., Fajfarjeva ulica 33, 1000 Ljubljana, EU - Slovenia.

Jersey size chart

Carefully study the measurements provided by the jersey manufacturer in the tables below. Recommendation: if your jerseys were too small, order a larger size. Due to smaller numbers, it is possible to order up to size 6XL for men and 2XL for women.

Important notice from the manufacturer:

»Please note that some of our clothing is a tight fit, so we recommend ordering at least one size up if your measurements are between two sizes. Each model has been designed to fit differently and take advantage of the characteristics of the materials used. The size can also vary according to personal preferences.«

Men's size chart (in cm)

 
Seize Height Chest Waistline Hip bone
XS 150/159 88 76 92
S 160/169 92 80 96
M 170/179 96 84 100
L 180/185 100 88 104
XL 186/190 105 93 109
2XL 191/195 110 98 114
3XL - 115 103 119
4XL - 120 108 124
5XL - 125 113 129
6XL - 130 118 13

 

 

 

 

 

 

 

 

Women's Size Chart (in cm)

SIZE Height Chest Waistline Hip bone
XS 160 80 63/66 89/92
S 161/170 84 67/70 93/96
M 171/175 88 71/74 97/100
L 176/180 92 75/80 101/104
XL - 96 79/82 105/108
2XL - 100 83/86

109/112

 

 

 

 

The application form for jersey exchange should be filled out by October 15, 2022 at the latest. Exchanges are only possible for jerseys that are unused, in the original packaging and with a label.

L'Etape jersey swap application form

Complete the application form accurately:

>> L'Etape prijavnica za menjavo dresa/L'Etape jersey swap application

Warning: All of you who have not received the jersey yet, please enter 0 in the "Ordered jersey size" window. (If you think the size you ordered is too small, you can exchange it for another one according to the size chart given in this news and it could be also found at the link: https://alecycling.com/en/content/22-size-table.)

Additional information - contact us

For additional information, we are available at our email address: info@letape.si.

Let us thank you once again for your patience and understanding. In the organizational team, we are eagerly waiting for you at the start of the 2nd edition of L'Etape Slovenia on the first weekend in September 2023.