Frequently asked question

Have a question?

Find the answers to the most commonly asked questions below. I case you still have a question write to us: info@letape.si and we will do our best to answer you in shortest time possible.

Certain contents especially those related to the Saturday rides and program of the L'Étape Slovenia 2024 edition have not yet been fully updated. Currently, it is possible to register only for the Ride, shorter - 80 km and Race, longer - 145 km route of Sunday's distances.

Follow us for current information.
REGISTER TO L'ÉTAPE SLOVENIA

GENERAL QUESTIONS

How do I subscribe to your newsletter?

At the bottom of our website (https://slovenia.letapebytourdefrance.com) you will find a newsletter window on the left where you enter your e-mail address and thus ensure timely information about L'Etape Slovenia by Tour de France.

We recommend that everyone who registers for any cycling test within the framework of L'Etape Slovenia sign up for the e-newsletter and thereby ensure timely information and possible changes to the course of the tests due to security or other force majeure. You may unregister from e-newsletter at any time.

How to register to L'Etape Slovenia cycling events?

Saturday's cycling events

The registration is not open yet. Please, follow our information via web page and on social media official L'Etape Slovenia channels.

Sunday's Ride and Race - REGISTRATIONS ARE OPEN

The registration for the L'Etape Slovenia Ride or Race 2024 is possible only during open registraion period, i.e. from Nov 23, 2023 to Aug 25, 2024. After Aug 26, 2024 the registraion is not possible.

The price of a registration fee varies within the time of proceeding the registartion. All the prices are available at web page wehre also you can find the link to make a registration process:

>> L'Etape Slovenia PRICES & REGISTRATION

By clicking on the REGISTRATION button of the selected cycling event the link takes you to the PRIJAVIM.SE portal where the registration to L'Etape Slovenia event is made.

By registering to any of the event of the L'Etape Slovenia you accept and agree with the General Provisions.

When and where will the L'Etape Slovenia event take place?

When: 7.-8. 9. 2024
Where: Slovenia, Kranj, central venue on Slovenski trg.

Program of the L'Etape Slovenia by Tour de France event - NOT FINAL

Saturday, September 7, 2024, from 2 p.m. onwards

Saturday children's cycling trials and family cycling will take place on September 7, 2024, with the central venue at Slovenské trg in Kranj, scheduled to start at 2 p.m. All Saturday rides are of a non-competitive nature, and time is not measured. Due to the limited number of places, advance registration is mandatory.

Registrations for Saturday cycling are not yet open.

Sunday, September 8, 2024, start at 9.00 a.m.

Simultaneous start of the cycling Ride and Race is planned to be at 9:00 a.m. at Koroška cesta in Kranj, in the immediate vicinity of Kranj Gymnasium. The test takes place through the surrounding places of several municipalities: Škofja Loka, Šenčur, Vodice, Komenda, Medvode, Kamnik, Cerklje na Gorenjska, Preddvor, Radovljica, Naklo and Tržič and takes place on closed roads.

The cycling Ride and Race is intended for recreational road cyclists. E-bikes are not allowed.

Where can I see photos from the event?

A selection of photos from the event in 2022 and 2023 is available at the following link: https://slovenia.letapebytourdefrance.com/gallery You may filter them by choosing the year.

Additional photos of L'Etape Slovenia 2023 are available at the portal Sportida:

Participants personal photos

L'Etape Slovenia RIDE AND RACE

I chose a Race (longer) route, but I don’t know if I will be able to cycle the whole stage. Can I change the route to a Ride (shorter) one?

Changing Route by Aug 25, 2024

You can change the route by writing to us to info@letape.si and giving us your name and surname and write down the desired change in the length of the route up to and including 25 August 2024. In this case, you will be able to pick up the starting number in the colour that reflects your registered length of the route. The starting numbers are in distinctive colour.

Changing the route on Sunday, Sep 8

The route can also be changed on the day or during the competition, on September 8, 2024 , but in this case you will keep the original start number in the colour of the registered route.

In any case if finish line has been succesfully crossed you are listed among cyclists - finishers at the official results list. Also, if you're eligible to win any of the prizes (under your corrsponding age category) or official Tour de France jersey you will get it.

Are both routes competitive, or just the »race«-stage/longer route?

Yes, both routes, the longer route - "Race" (145 km) as also the shorter route - "Ride" (80 km), are competitive in terms of measuring time and the final ranking of all registered cyclists who will successfully cross the finish line.

Also, on both routes cyclists has a chance to win original Tour de France distincitve jerseys (men and women):

  • yellow, absolute winner
  • green, sprint segment
  • polka dot, KOM and QOM
  • white, best young cyclist (under 25).

We recommend that even if time is measured on both routes, everyone rides within their limits of capacity and physical condition, and that they do not race or bother with the pace of faster cyclists. It is possible that one will not be able to follow faster cyclists, or this could cause individual problems at the cycling event, such as cramps, muscle aches, exhaustion. Do not push yourselves too hard since this can also resolve with not completing the route.

What prize do cyclists get when finishing the stage?

All cyclists who successfully cross the finish line of L'Etape Slovenia by Tour de France on September 8, 2024, will receive a commemorative medal in the image of the event in the finish arena.

Participants on both routes on marked sections also compete for a yellow, green, polka dot and white jersey which will be awarded at the final award ceremony. We will also award winners of age categories.

Is there a limited time to reach the finish line?

Cyclists have a maximum of 5 hours and 30 minutes to finish the short or the long route.

Are group registrations available?

10 or more cyclists - only 79,99 EUR per person

Companies, sports clubs and individuals united in a group with a minimum of ten (10) participants can benefit from a group registration. This means the simultaneous registration of at least ten individuals over a Ride or Race. Every individual is obligated to be registered with his/her personal e-mail address and mobile phone number.

Write to info@letape.si

Interested parties must write to info@letape.si and only after approval, a group registration can be proceeded. A group registration is not possible to be carried out at Prijavim.se without prior approval of the organizer.

Registration fee per person for the simultaneous registration of 10 or more cyclists: EUR 79.99/person. Registration process should be completed during the open registration period, and not after August 26, 2024. The prices per person is the same throughout the whole open registration period.

I have registered for L'Etape Slovenia, but unfortunately, I will not be able to participate in the competition. Can I withdraw my registration?

CANCELLATION AND REGISTRATION FEE REFUND

The deadline for registration withdrawal with the possibility of partial refund of the paid registration fee is 31 July 2024:

  • By 31 May 2024, we will return the paid registration fee, reduced by the value of administrative and banking costs related to the transfer of funds.
  • From 1 June to 31 July 2024, we will refund 50% of the paid registration fee, reduced by the value of administrative and banking costs related to the transfer of funds. 
  • Reimbursement from 1 August 2024 is not possible even with a medical apology or certificate.

REGISTRATION TRANSFER TO THE EVENT IN 2024 WITH ADDITIONAL PAYMENT

For additional EUR 10.00 when registering for L'Etape Slovenia cycling event (80 km or 145 km), the additional payment enables the cancellation of the registration for L'Etape Slovenia 2024 and its transfer for participation in L'Etape Slovenia in 2025. All additional purchases (e.g. jersey) are transferred together with the registration.

The application can only be transferred once. A transfer of application cannot be transferred again under any circumstances. The participant must inform the organizer by e-mail at info@letape.si that he/she wishes to transfer the registration fee to 2025 no later than August 25, 2024.

POSSIBILITY OF TRANSFER WITHOUT ADDITIONAL PAYMENT WHEN REGISTERING

Successfully registered cyclists who did not choose the option to transfer to the next year also have the option of transferring their registration to the next year. For validating this type of transfer, the validator must pay an additional fee of EUR 20.00 up to and including August 20, 2024. The application can only be transferred once. A transferred application cannot be downloaded again under any circumstances. The applicant must notify the intention to transfer by August 20, 2024 to info@letape.si.

We will no longer honor transfer requests after this date. Transferring the application to another person is not possible. It is also not possible to pick up the start package for another participant without prior agreement with the organizer by e-mail at info@letape.si.

Where goes Sunday's Ride / Race route?

Map of both routes for L'Etape Slovenia 2024 are available, but they might be changed:

All possible changes are going to be communicated on time via official L'Etape Slovenia channels: web page, IG, FB; IN, Strava etc. Detailed information on all routes (also Saturdays) are published at web under section stages on time. We advice you to follow #letapeslovenia and/or subscribe to our e-newsletter.

Where can I find the results?

L'Etape Slovenia is partnering with TIMING Ljubljana who is the official timekeeper of the Ride and Race. The results of the participants are available at the following link:

>> https://slovenia.letapebytourdefrance.com/results-and-prices

CYCLING COLLECTION and MERCHANDISE

Are cycling shorts available in addition to the upper part of the jersey?

L'Etape Slovenia cycling shorts can also be ordered at the same time as the registration fee to Sudnay's Ride or Race, but only until FEB 29, 2024 at the promotional price of EUR 69.99. Everyone who (will) order(s) shorts will be able to pick them up when picking up the start number (we will notify you of any prior pick-ups).

>> More information and size guide

I would like to present a L'Etape Slovenia gift voucher for the entry fee for a Sunday's Race/Ride. Where can I buy it?

Send the payer's data (name, surname and exact postal address) to info@letape.si. We will send you a pro forma invoice and after successful payment, you will receive a gift voucher by e-mail and regular mail with a unique code with which the recipient registers in the registration system at web portal Prijavim.se and choose a desired distance: Ride (80 km) or Race (145 km).

The price of the gift voucher is the same for both lengths of the route, but it differs depending on the timing - when you order/pay for the gift voucher. The exception is female cyclists - for them, the price remains unchanged for the entire registration period and amounts to EUR 79.99.

IMPORTANT! The application with a gift voucher with a unique code must be completed in the application system PRIJAVIM.SE by 25 August 2024 at the latest.

>> More information about prices

How much does a L'Etape Slovenia gift voucher cost for the entry fee?

The price of the voucher is the same as the value of the entry fee on the day of the voucher ordered. Prices and due dates are available at: https://slovenia.letapebytourdefrance.com/registration.

The price is the same for Ride (shorter) and Race (longer) route.

L'Etape Slovenia cycling collection

The participant of Sunday's cycling test can also buy the upper part of the cycling jersey of L'Etape Slovenia 2024 by Ale at the same time as registration process is being made.The promotional price is only EUR 10.00, but the cost has to be paid by the registrant as it is not included in a gift certificate.

Also, at the registration process itself a registrant has the option to buy other range of L'Etape Slovenia cycling products, but their availability is limited by time and/or quantity.

>> More information

Changing jerseys due to inadequate size

Send us an e-mail to info@letape.si by AUG 25, 2024 the latest with your first and last name and the desired size and we will correct it in the system.

Is the cycling jersey part of a registration fee?

2024 cycling jersey

The upper part of the official cycling jersey of the L'Etape Slovenia 2024 event manufactured by Ale is not included in the registration fee.

It can be ordered at the same time as the registration fee for the Sunday's Ride / Race at a symbolic price of EUR 10.00 until June 30, 2024. During the registration process itself, you choose the option to buy a cycling jersey and choose the appropriate size. Before ordering, we advise you to measure yourself carefully and choose the size that suits you.

This year, it is also possible to order other cycling products of the official L'Etape Slovenia collection at promotional prices at the same time as registration, but only until a certain deadline or are available in limited quantities. The products available are:

  • vest (Ale)
  • cycling pants (Ale)
  • cycling jersey - long sleeve (Ale)
  • cycling glasses (Apres Outdoor).

The layout and all the detailed information with the size chart are available at the link below. The size of the cycling jersey is the same as the size of the L'Etape Slovenia jersey in 2023.

>> More information and size chart

When will I receive the jersey (and other products) that I ordered when registering?

If you have ordered also a cycling jersey or other products simultaneously with your registration to the Ride/Race you will get them together with your race bib pick-up. If there will be organized a prior bib pick-up we will inform about it via our communication channels.

L'ETAPE REWARD PROGRAM

What is Reward program?

The L'Etape Reward program offers all the riders who took part in the last edition at any of 32 events in 25 countries that was organised in 2023 under the Series of L'Etape by Tour de France.

The winners of the more demanding routes (at L'Etape Slovenia this is "Race" route) are automatically awarded with a cycling ticket to participate in the famous L'Etape du Tour. At this year's edition of L'Etape Slovenia by Tour de France 2023 Laura Šimenc, Dunja Selan and Maja Mencigar won the ticket among female cyclists, and Johnny Hoogerland, Federico Pozzetto and Tadej Sedar among male cyclists.

What is L'Etape du Tour?

The first stage test of the Tour de France (L'Étape du Tour) was carried out in 1993, when 1,705 recreational cyclists competed on a 190 km route through the Pyrenees. It soon outgrew the boundaries of France and became a unique global sports series that allows you to feel like a top cycling ace and experience the legend of the Tour de France.

From 2022, an event with a similar format and under the auspices of the Tour de France also takes place in Slovenia - L'Etape Slovenia.

The contemporary L'Etape du Tour hosts more than 14,000 riders from all over the world and due to its exclusivity, registration sells out quickly. Participants of the L'Etape Slovenia longer or shorter routes (Ride or Race) therefore receive a priority link in the autumn for the possibility of registering as part of the Reward program.

>> Read more about L'Etape du Tour

Who can register to L'Etape du Tour?

Anyone - amateur road cyclists above 18+ years old. But - due to its popularity the registrations slots are sold out in few days after registration opens in October for the edition in June of the succesive year.

Therefore.anyone who participated in a L'Etape Slovenia by Tour de France at Race or Ride gets in a year when registrations open for L'Etape du Tour gets to his/her e-mail address a special priority registration notice with a link for possibility to make a registration.